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COMM Academy - Sales & Soft Skills Mastery

Sales & Soft Skills Mastery

What You’ll Be Able to Do After This Module

Quick Start

1) Sales Psychology & Mindset

The Reality Of Cold Calling

Sales Psychology & Mindset

2) Call Flow Mastery

Introduction

Value Bridge

The Pivot Point

Mastering the Questions

Say It, Spell It, Secure It

The Power of Disclaimers

3) Soft Skills Mastery

The COMM Confidence & Success Toolkit

The Boomerang Effect

From “Not Interested” to a Sale

Sales & Soft Skills Master Quiz

Sales & Soft Skills Question 1

Sales & Soft Skills Question 2

Sales & Soft Skills Question 3

Sales & Soft Skills Question 4

Sales & Soft Skills Question 5

Sales & Soft Skills Question 6

Sales & Soft Skills Question 7

Sales & Soft Skills Question 8

Sales & Soft Skills Question 9

Sales & Soft Skills Question 10

Sales & Soft Skills Question 11

Sales & Soft Skills Question 12

Sales & Soft Skills Question 13

Sales & Soft Skills Question 14

Sales & Soft Skills Question 15

Sales & Soft Skills Question 16

Sales & Soft Skills Question 17

Sales & Soft Skills Question 18

Sales & Soft Skills Question 19

Sales & Soft Skills Question 20

Sales & Soft Skills Question 21

Sales & Soft Skills Question 22

Confirmation

Check-In

Badge Card

Cold Call to Close: Professional Outbound Sales Mastery for Agents is a practical, drill-first program that turns hesitant dialers into confident appointment-setters. Built around COMM’s proven standards, you’ll master the full outbound call flow—open, discovery, value bridge, and close—while sounding professional, compliant, and in control. You’ll learn how to win the first 12 seconds, keep prospects talking 60%+ of the time, and translate discovery into a one-sentence value bridge that earns low-friction next steps. The course includes a structured objection ladder for 25+ common pushbacks, daily Voice Gym exercises to sharpen tone and pacing, and soft skills that build trust without pressure. You’ll also lock in compliance essentials—positioning, DNC, and callback logging—plus workflows for clean pipelines and reliable appointment quality. Expect roleplays, timers, scorecards, and a 10-day ramp plan that blend learning with live dials and feedback. Whether you’re new to the phone or leveling up, you’ll leave with scripts, talk tracks, and habits that book qualified advisor appointments consistently—and the confidence to do it again tomorrow.

COMM Sales & Soft Skills Mastery

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            <p>Cold Call to Close: Professional Outbound Sales Mastery for Agents is a practical, performance-driven program built to take agents from their first dial to consistently booked, qualified advisor appointments. You will anchor your daily behaviors to clear success criteria—opening in 12 seconds or less, guiding discovery so the client speaks at least 60%, delivering a one-sentence value bridge, and closing with time-bound options and confirmation steps. Along the way, you’ll internalize the professionalism, compliance, and energy standards that differentiate Call On Me Marketing (COMM), so every conversation reflects clarity, control, and client-centered value.</p>

<p>The journey begins with sales psychology and mindset—confidence mechanics, buyer motivation, and resilience habits—then moves into end-to-end call flow mastery: Open → Discovery → Value Bridge → Closing. You’ll level up your objection handling with a structured ladder for 25+ common scenarios, transforming stalls into clean next steps or qualified bookings. Daily Voice Gym drills sharpen tone, pacing, and credibility, while soft skills training enhances empathy, mirroring, and rapport. Compliance and positioning guardrails keep you accurate and trusted on every call, and systems workflows ensure your CRM, dialer, notes, and follow-ups remain clean and trackable. Expect a Quick Start cheat sheet for immediate wins, rigorous practice in the Dojo with scorecards and roleplays, assessments aligned to COMM standards and booking-rate benchmarks, and a 10-day ramp plan that blends learning, live dials, and targeted feedback. By the end, you’ll operate with repeatable discipline: confident opens, high-quality discovery, precise value bridges, confident closes, and a feedback loop that compounds improvement daily.</p>
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