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Intro to Training

COMM Academy Training: Rules & Schedule

Intro To Training

Your Launchpad

The Blueprint

Check-In Question

Discovery Brand Ambassador Foundations

Who COMM Is and Our Partnership with Discovery

Your Business, Your Rules

Tools, Systems, and Expectations

Required Equipment and Call Quality Standards

Leads, Scripts, and Systems Provided by COMM

Accountability Partner Management Style

Knowledge Checks

Intro To Training #1

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Intro To Training #3

Intro To Training #4

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Intro To Training #6

Intro To Training #7

Intro To Training #8

Intro To Training #9

Intro To Training #10

Wrap-Up and Feedback

Course Completion

Badge Card

Step confidently into your new role with COMM Academy Orientation: Freelance Ambassador Essentials and Expectations. Designed for prospective and newly onboarded freelance Brand Ambassadors partnering with COMM and Discovery, this fast-paced orientation clarifies exactly what it takes to succeed as an independent professional representing two trusted brands. You’ll learn how the freelance model works (think: running your own small business), what tools and systems COMM provides to help you thrive, and how to meet our high bar for call quality, professionalism, and brand integrity. Inside the course, you’ll explore the foundations of our partnership with Discovery, understand the accountability-partner coaching style that accelerates growth, and practice using leads, scripts, and technology the right way—so you can focus on delivering value and results from day one. Short knowledge checks reinforce key expectations across equipment, communication standards, and daily workflows. Whether you’re transitioning from employment to freelancing or leveling up your existing ambassador skills, this orientation gives you the clarity, structure, and confidence to get started strong. By the end, you’ll know the expectations, the resources at your disposal, and the proven habits that set top performers apart.

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            <p>COMM Academy Orientation: Freelance Ambassador Essentials and Expectations sets the foundation for your success as a Discovery Brand Ambassador with COMM. This course clarifies how our partnership with Discovery works, what it means to operate as an independent contractor, and the professional standards required to represent both brands with excellence. You’ll begin with Day 1: Intro to Training to understand the structure and objectives of our program, then move into practical overviews of your freelance role—treating it like your own small business—supported by COMM’s leads, scripts, and proven systems.</p>

<p>From tools to tone, the orientation outlines what equipment you need, how to meet call quality benchmarks, and how to show up professionally in every interaction. You’ll learn our accountability partner management style—how coaching and feedback help you refine skills and stay consistent—and you’ll practice core concepts through targeted knowledge checks. By the end, you’ll be prepared to execute with confidence: leveraging COMM’s resources, honoring Discovery’s brand standards, and delivering results as a reliable, client-focused freelance ambassador. A brief completion survey closes the course so your feedback can further strengthen the Academy experience.</p>
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