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Start Here

0.1 - Say It So They Can Act on It

0.2 - Meet Harborview and Choose How to Practice

Module 1 — Make Your Message Clear

1.1 - Why Messages Get Misunderstood

1.2 - Lead With What Matters

1.3 - Make the Next Step Clear

1.4 - Game: Pixel Quest

1.5 - Try It + Community Board

1.6 - Scenario Test: Fix the Update

Module 2 — Write for the Workplace

2.1 - Emails People Can Act On

2.2 - Professional Tone Without Extra Words

2.3 - Requests and Follow-Ups

2.4 - Use AI to Draft, Then Check Before You Send

2.5 - Game: Word Search

2.6 - Try It + Community Board

2.7 - Scenario Test: Write the Email

Module 3 — Choose the Right Channel

3.1 - Email, Chat, Meeting, or Call?

3.2 - Choose for Each Reader, and Handle Urgency

3.3 - Avoid Misunderstandings in Chat and Remote Work

3.4 - Game: Pixel Quest

3.5 - Try It + Community Board

3.6 - Scenario Test: Choose How to Say It

Module 4 — Deliver Clear Verbal Updates

4.1 - Open With a Purpose and Explain the Problem

4.2 - The 30-Second Update

4.3 - Close With Ownership and Next Steps

4.4 - Game: Riddle

4.5 - Try It + Community Board

4.6 - Scenario Test: Report It Out Loud

Final Quiz — Communicate Clearly at Work

Final Quiz

QUESTION 1

QUESTION 2

QUESTION 3

QUESTION 4

QUESTION 5

QUESTION 6

QUESTION 7

QUESTION 8

QUESTION 9

QUESTION 10

QUESTION 11

QUESTION 12

QUESTION 13

QUESTION 14

QUESTION 15

Conclusion

C.1 - Your Toolkit and Your Next Two Weeks

C.2 - Course Survey

$ (USD)

COM-01 — Communicate Clearly at Work: Emails, Messages & Updates

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