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Unit 2: Clear and short

Say it first

Read this before the quizzes

Say it first: the answer or the ask at the top

Subject lines that name the action and the date

One message, one job

Which subject line works best?

Which opening answers first?

Does the topic need a new subject line?

One job or two?

Answers and why: say it first

Plain words, short sentences

Plain words: the short word for the long one

Stock phrases and their plain versions

Passive fog and long sentences

Which version is plain?

Replace the stock phrase

Who does what?

Fix the long sentence

Answers and why: plain words

Make it easy to scan

Scannable: paragraphs, lists, headings and bold

When a list is the wrong tool

Which change helps most?

Where do you bold?

Where do you break?

Answers and why: scanning

Cut it: three questions

Cut: three questions for every sentence

Worked example 1: a request email

Worked example 2: a status update

Worked example 3: minutes

Which question catches it?

What stays?

What goes in minutes?

Answers and why: cutting

The edit loop

The edit loop: cut, tighten, check, read aloud

A pre-send check for five documents

Which step catches this?

What is tightening?

Answers and why: the edit loop

Using writing tools wisely

Drafts from AI writing tools: you are still the sender

Privacy and invented details in this course

The documents you edit

The documents in this unit and their traps

Words to carry

Word Quest: 48 words and phrases for clear, short writing

Word game: five from this unit

Unit quest

Unit recap and crossword

Take charge

Take charge: Clear and short

Your marked task

Your mission this week

Check yourself

Say it first, then cut the rest: answer-first openings, subject lines, one job per message, plain words, scannable layout and the edit loop.

Say it first, then cut the rest. This unit teaches the habits that sit under every document you write at work: the answer or the ask in the first line, a subject line that names the action and the date, one job for each message, plain words and short sentences, a layout a busy reader can scan, and an edit loop that turns a long draft into the message the reader needs.

Business Writing Unit 2: Clear and short

<div class="simple-box-wrapper"> <div class="simple-box"> <div class="column"> <h3>Description</h3> <div class="ck-horizontal-line"><hr></div> <p>I'm a paragraph. Click to start writing that will inform, inspire, or encourage your community. We know you have so many things to share with the world. Happy editing!</p> </div> </div> </div>