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Start here

Unit 1: Start here: writing at work

How this course works

The map of workplace writing

Read this before the quizzes

The map: nine kinds of document

Which document do I need?

Name the job

The question to ask first

Which category?

Answers and why: the map

The seven principles

The seven principles at a glance

W1: Reader first

W2: Say it first

W3: One message, one job

W4: Make it easy to scan

W5: Plain words, short sentences

W6: Fit the tone

W7: Check before you send

Which principle?

Three asks

The plain version

Firm and polite

The last check

Answers and why: the principles

What a good document looks like

Anatomy 1: a short request email

Anatomy 2: a formal letter

Anatomy 3: a one-page report

The ask comes

Closing the letter

The half page

Answers and why: the anatomy of a document

Your writing kit

Build your personal writing kit

Templates are starting points

Why a kit

House style

Privacy

Answers and why: your writing kit

Words to carry

Word Quest: 47 words for workplace writing

Word game: five from this unit

Unit quest

Unit recap and crossword

Take charge

Take charge: the move of this unit

Your mission this week

Your first marked task: the baseline

Check yourself

Know who reads it and what they must do, then put that first: the map of workplace writing, the seven principles, the anatomy of an email, a letter and a report, and your own writing kit.

Know who reads it and what they must do, then put that first. This unit gives you the map of workplace writing (nine kinds of document), the seven principles that sit under every document, the anatomy of a short email, a formal letter and a one-page report, and a way to build your own writing kit.

Business Writing Unit 1: Start here, writing at work

<div class="simple-box-wrapper"> <div class="simple-box"> <div class="column"> <h3>Description</h3> <div class="ck-horizontal-line"><hr></div> <p>I'm a paragraph. Click to start writing that will inform, inspire, or encourage your community. We know you have so many things to share with the world. Happy editing!</p> </div> </div> </div>