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Module 1: Recognize What You Need

Getting Ready: The Six Types of Support

Practice: Figuring Out What Helps

Module 2: Reach Out for Help

Getting Ready: Where to Find Help

Practice: Building Your Support Map

Module 3: Speak Up for Yourself

Getting Ready: The ACT Model

Practice: Turning Complaints into Requests

Module 4: Have Brave Conversations

Getting Ready: Preparing to Talk

Practice: Talking and Listening

Knowledge Checks

Quiz 1: Recognizing Support

Quiz 2: Reaching Out

Quiz 3: Speaking Up

Quiz 4: Brave Conversations

Quiz 5: Final Review

Course Wrap-Up and Feedback

Course Feedback Survey

Are you struggling to get the support you need at work. Do you find it challenging to speak up for yourself or navigate difficult conversations with colleagues and managers.

Are you struggling to get the support you need at work? Do you find it challenging to speak up for yourself or navigate difficult conversations with colleagues and managers? Welcome to "Building Support, Self-Advocacy, and Courageous Conversations at Work," a transformative online course designed to empower you with the tools and confidence to thrive in your professional environment. In today's fast-paced workplace, knowing how to advocate for yourself is a critical skill. This comprehensive course will guide you through a step-by-step journey to recognize your needs, reach out for the right help, and communicate effectively. You will start by exploring the six categories of workplace support and utilizing practical tools like the Support Wheel and Workplace Support Planner. From there, you will learn how to overcome the fear of asking for help and build your personalized Workplace Support Map. As you progress, you will master the ACT Model (Assess, Clarify, and Talk) to turn general complaints into clear, actionable requests. Finally, you will gain the courage and frameworks needed to prepare for and execute brave conversations, understanding the distinct roles of employees and managers during hard talks. Whether you are dealing with unclear rules, heavy workloads, or interpersonal conflicts, this course provides actionable strategies to help you take control of your career, build stronger professional relationships, and foster a healthier, more supportive work environment. Enroll today and take the first step toward becoming your own best advocate at work!

Building Support, Self-Advocacy, and Courageous Conversations at Work

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            <p>Starting a new job at the City can bring up a lot of questions. Sometimes, you might feel stuck, overwhelmed, or unsure of how to ask for what you need to do your best work. This course is here to help you build the skills to speak up for yourself and find the right support. You will learn how to figure out exactly what kind of help you need, whether it is clearer rules, more tools, or just someone to talk to.</p>

<p>As we move through the lessons, you will practice real-life skills to make your workday better. First, we will look at the six types of support and how to build your own City Workplace Support Map so you know exactly who to go to for help. Then, you will learn a simple tool called the ACT Model to help you turn everyday complaints into clear, helpful requests. Finally, we will cover how to prepare for brave conversations with your coworkers or manager. By the end of this training, you will have the tools and confidence to take control, ask for help, and handle hard talks at work.</p>
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