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Context Setting

Your business is to support your ideal lifestyle.

Stages of Business Owner

Processes should run business and People should run processes

Value Generation Capacity : Decisive Factor for Success

Role of Owner 

How you measure your success

Is your Business sellable

Symptoms You Need to Think About Scalability

Divorce Your Time from Income

Value Generation Capacity

Game Plan

Installed Capacity

Staying Relevant & Competitive

Bottleneck in Value Chain

Assess your revenue composition

Nature of CA Firm

Basis of Competition

Value Chain

Operations Design - Your Capacity to Onboard and Serve Clients

Impact of Business Design 

Learn

Scalability and its importance in a professional service firm

What is the difference between scaling and growing a business?

Identify and evaluate different strategies for scaling a professional service firm

Analyze the strengths and weaknesses of each strategy and provide recommendations

Optimizing Service Delivery and Operations

Role Clarity and Delegation for Effective Team Management

Specialization and Productization for Greater Efficiency

Systemization and Automation of Processes

Evaluate

Analyze the current scalability of a given professional service firm

Identify potential areas for improvement in scalability

Identify and evaluate different strategies for scaling a professional service firm.

Identify & Evaluate Gap between Current & Dream Business

Stakeholders Support

Develop strategies to achieve scalability in a professional service firm

Develop an action plan for implementing the chosen strategy.

Evaluate the effectiveness of the proposed strategies

Discuss potential challenges and solutions for achieving scalability

Create a plan to monitor and measure the scalability of a professional service firm

Mistakes

Behaving as if you are immortal

Quiz

Beyond the Basics: Mastering the Art of Scaling Your Professional Service Business

A comprehensive self-paced course focused on optimizing the operation of professional service businesses.

Learn how to make your business more scalable, increase capacity to serve customers, and improve profitability.

By optimizing your operations and implementing strategies such as role clarity, delegation, and systemization, you can achieve repeatable and teachable processes that lead to increased growth and profitability. This course also covers topics such as assessing clients, services, team members, and processes, as well as client attraction and conversion, onboarding, billing, and customer support. With this knowledge, you can improve team collaboration and communication, attract more clients, and ultimately define and achieve your own success metrics.