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Orientation and Learning Objectives

Welcome and Course Overview: Leadership in Control

Supervisor Role at a Glance: Tower, Approach, and Area Control

Core Supervisory Functions

Operational Oversight and Situational Management

Shift Handover and Communication Excellence

Leadership and Human Factors

Leading Teams Under Pressure: Behaviors and Culture

Situational Awareness and Decision-Making

Applied Supervision: Scenarios and Best Practices

Scenario Lab: Weather Deterioration and Capacity Turbulence

Scenario Lab: Equipment Degradation and Contingency Coordination

Knowledge Checks

Quiz 1: Supervisor Role and Responsibilities

Quiz 2: Operational Oversight and Coordination

Quiz 3: Communication, Handover, and Team Briefings

Quiz 4: Human Factors and Decision-Making

Quiz 5: Scenario Application

Next Steps and Feedback

Pathway to the Certified ATC Supervisor Program

Survey: Learning Experience and Relevance

Survey: Confidence and Capability Shift

Survey: Operational Context and Applicability

Step into the supervisor seat with confidence. ATC Supervisor Taster: Leadership, Oversight, and Decision-Making Essentials is a focused, hands-on introduction to the core competencies required to lead safe, efficient tower, approach, and area control operations. Designed for experienced air traffic controllers preparing for supervisory duties, this taster blends practical scenario labs with concise frameworks for operational oversight, communication excellence, and human factors under pressure. You’ll learn how to monitor the big picture—traffic, weather, equipment, and staffing—while coordinating across units and making time-critical decisions that balance safety, capacity, and efficiency. Explore structured handovers, robust brief/debrief techniques, closed-loop communication, and best practices for cross-unit coordination, including remote operations. Strengthen your leadership presence with tools for coaching, feedback, psychological safety, and ethical workload management. Then apply it all in realistic scenarios, from rapid-onset low visibility to surveillance degradation and contingency coordination. Finish with targeted knowledge checks and a clear pathway into the full Certified ATC Supervisor Program. If you’re ready to test-drive the role and elevate your operational impact, this taster will show you what great supervision looks like—and how to deliver it consistently.

ATC Supervisor Taster: Leadership, Oversight, and Decision-Making Essentials

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            <p>ATC Supervisor Taster: Leadership, Oversight, and Decision-Making Essentials provides a focused exploration of the supervisory mindset required to lead safe, efficient, and resilient operations across tower, approach, and area control. Designed for licensed ATCOs preparing for watch management, experienced controllers sharpening leadership skills, and current supervisors seeking a structured refresh, the course frames supervision as a disciplined blend of operational vigilance, communication excellence, and human-centered leadership. Participants will examine the boundaries of authority and accountability, the balance between safety, capacity, and efficiency, and the interdependencies with controllers, technical teams, flow management, adjacent units, and regulatory stakeholders. The Orientation and Learning Objectives section clarifies who should attend, expected time commitment, and how to engage with scenarios, reflections, and knowledge checks, ensuring a purposeful learning path from the outset.</p>
<p>The Core Supervisory Functions modules build practical competence in operational oversight, including the monitoring of traffic, weather, equipment status, and staffing, alongside coordination with adjacent sectors, network flow, and technical support. Participants will practice structured handover, briefings and debriefings that strengthen shared mental models, and closed-loop communication using standard phraseology—skills essential for shift leadership, task prioritization, resource allocation, and time-critical decisions. Leadership and Human Factors content equips supervisors to lead teams under pressure, foster psychological safety, coach on position, manage fatigue and workload ethically, and apply robust decision-making methods using checklists, heuristics, and decision aids while recognizing weak signals and drift toward failure. Applied scenario labs place learners in realistic weather deterioration and equipment degradation contexts to exercise reconfiguration, contingency coordination, and recovery practices, followed by focused debriefs on supervisory monitoring and decision points. Knowledge checks reinforce retention and enable self-assessment, while the final section maps progression to a Certified ATC Supervisor pathway, outlines recommended advanced modules, and provides CPD and recognition guidance—ensuring that operational supervisors, ANSP/CAA personnel, and training staff can translate learning into measurable supervisory competence.</p>
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