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Learn

Module overview

Issues as functions: y = f(x)

The 5 Whys

Running a 5 Whys session

The issue statement

Strong and weak statements

Test your statement

From statement to goal, and scope

Sustainability lens

Practise

Issue practice: question 1 of 10

Issue practice: question 2 of 10

Issue practice: question 3 of 10

Issue practice: question 4 of 10

Issue practice: question 5 of 10

Issue practice: question 6 of 10

Issue practice: question 7 of 10

Issue practice: question 8 of 10

Issue practice: question 9 of 10

Issue practice: question 10 of 10

Review game

Issue statement crossword

Chapter 6 of the Yellow Belt handbook shows how a Six Sigma project begins. You will see an issue as a function of its causes, use the 5 Whys to dig towards a root cause, write a clear issue statement, and keep the project in scope.

Approaching the Issue: y = f(x), 5 Whys and Issue Statements

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