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Course Introduction and Objectives

Orientation: AIS Specialist Function E - ATS Reporting Office (ARO) Scope

Course Goals and Assessment Overview

Module 1: Flight Plan (FPL) Processing

FPL Form Structure and Data Item Mastery (ICAO Doc 4444 Items 7–19)

Practical Exercise: "The Syntax Audit"

Verification, Addressing, and Filing Time Procedures

Practical Exercise: "The Addressing Matrix"

Associated Messages and Repetitive Flight Plans (RPL)

Practical Exercise: "The RPL Adjustment"

Quiz: Flight Plan Processing Competency

Module 2: IFPS/CFMU and ATFCM Interactions

IFPS/CFMU Message Exchange and Tools

Practical Exercise: "The Slot Improvement Game"

ATFCM Messages, Slots, and Regulation Information

Practical Exercise: "The Slot Shuffle"

Quiz: IFPS/CFMU and ATFCM Operations

Module 3: Pre-Flight Information Briefing (ARO Briefing Services)

Pre-Flight Information Content and Retrieval

Practical Exercise: "The Noise Filter"

Delivering Briefings to Customers

Practical Exercise: "The Distracted Pilot"

Quiz: Briefing Content and Communication

Module 4: Post-Flight and Incident Support

Post-Flight Information Acceptance and Handling

Practical Exercise: "The Diverted Flight"

Incident Report Intake and Support Protocols

Practical Exercise: "The Drone Encounter"

Quiz: Post-Flight and Incident Support

Final Assessment and Feedback

Integrative Operational Quiz: End-to-End ARO Workflow

Course Feedback Survey

Master the end-to-end responsibilities of an ATS Reporting Office (ARO) with AIS Specialist Function E: ARO Operations, FPL Processing, and Briefing. This operations-focused course equips aviation information professionals with the skills to validate, file, and manage ICAO flight plans; interact effectively with IFPS/CFMU and ATFCM; and deliver precise, safety-critical pre-flight briefings. You will learn to interpret and encode ICAO Doc 4444 Items 7–19, ensure addressing accuracy via Doc 7910, apply timing and transmission priorities on AFTN/AMHS, and process associated messages such as DLA, CHG, and CNL. The program also develops proficiency with IFPUV pre-validation, RQP/RQS queries, and interpreting operational reply messages (ACK, MAN, REJ) to resolve operator issues fast. Beyond flight planning, you’ll structure targeted NOTAM/MET briefings, support self-briefing workflows, and maintain robust records. The course closes the loop with post-flight acceptance processes, incident intake protocols, and coordination with AIS, ATC, and safety units. Built around international standards, realistic scenarios, and hands-on quizzes, this course helps you raise performance, accuracy, and safety in a demanding operational environment—so you can deliver compliant, timely services that keep flights moving and stakeholders informed.

AIS Specialist Function E: ARO Operations, FPL Processing, and Briefing

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            <p>AIS Specialist Function E: ARO Operations, FPL Processing, and Briefing develops the operational proficiency required of ATS Reporting Office personnel working at the junction of AIS and ATC. The course frames the ARO role within the broader information and traffic management ecosystem, emphasizing performance, accuracy, and safety expectations while working through AFTN/AMHS, IFPS/CFMU, and aeronautical and meteorological repositories. Participants will align their skills with Phase 2 objectives—precise processing, verification, transmission, and delivery of pre-flight briefings—using current standards and references, including ICAO Doc 4444 and Doc 7910, IFPS/CFMU guidance, and ATFCM message catalogs. Learning is measured through section quizzes and culminates in an integrative end‑to‑end workflow assessment, followed by a course feedback survey.</p>
<p>Module 1 builds mastery of flight plan processing, covering ICAO Items 7–19, equipment and capability indicators, route syntax, and validation procedures. Learners practice addressing logic using location indicators and FIR/ACC requirements, manage filing timelines, and handle associated messages and RPLs while accounting for IFPS/CFMU constraints and RAD. Module 2 deepens competence in IFPS/CFMU interactions, including pre‑validation with IFPUV, retrieval and status queries (RQP/RQS), interpreting operational replies (ACK, MAN, REJ), and applying ATFCM messages, CTOT impacts, regulations, and RAD to route amendments. Module 3 focuses on ARO briefing services: identifying and retrieving NOTAM, MET, AIP, charts, tracks, and restrictions; filtering by aircraft, route, time, level, and alternates; and delivering concise, operationally relevant briefings with proper recordkeeping. Module 4 addresses post‑flight and incident support, including acceptance and routing of reports, data quality checks, and adherence to confidentiality, chain‑of‑custody, escalation criteria, and coordination with AIS, ATC, and safety units. Throughout, the course integrates practical tools, rigorous verification habits, and clear communication to support safe, efficient, and compliant operations.</p>
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