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Module 1 — Total ACED Understanding

Full ACED program architecture

How multi-building maintenance becomes recurring revenue

Territory rules for ACED vs LCC vs LEAP

Operator responsibilities vs HQ responsibilities

Module 2 — Field Leadership

Multi-Building Routing SOP

Crew Assignment & Daily Dispatch SOP

Creating monthly ACED work cycles

Ensuring consistency from crew to crew

Module 3 — Advanced Inspection & Scoring

ACED severity scoring methodology

Scoring accuracy & long-term planning

Liability documentation

Signing reports → accountability rules

Module 4 — Property Manager Relationship Management

Monthly PM touchpoints

Quarterly condition summaries

Escalation rules for major issues

Negotiating add-on work ethically

Module 5 — Business Systems

Billing workflows & revenue tracking

CRM operations for large accounts

Using 1Stroke OS for multi-building management

Renewals, upsells, and retention

Module 6 — Quality & Compliance

ACED Quality Standards

Avoiding subjective decision-making

Maintaining uniform finishes

Proper documentation for every building

Module 7 — Scaling Across a Territory

Expanding inside multi-site accounts

Hiring & training staff using this syllabus

Monthly KPIs + performance dashboards

Multi-site expansion into LEAP clients

ACED Program — Operator / Partner Training Path (ACED)

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