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Course Introduction

Introductory Video

Lesson 1:  Preparing to Start the Mail to Retail Program

Engaging Your Team

Financial Considerations 

Quiz Question #1

Quiz Question #2

Quiz:  Question #3

Quiz:  Question #4

Lesson 1 Assignment

Confirmation of Lesson Completion

Lesson 2:  Identifying Eligible Prescriptions

Building Your Report

Additional Considerations

Integration (Pioneer Stores Only)

FAQs

Quiz: Question #1

Quiz:  Question #2

Quiz:  Question #5

Printable Checklist

Lesson 2 Assignment

Lesson 3:  Patient Enrollment

Contacting the Patient

 Enrolling the Patient

 Handling Patient Copays

Wrapping up the Conversation

Quiz:  Question #1

Lesson 3 Assignment

Confirmation of Lesson Completion 

Training Check in 

Lesson 4:  Email Accounts

Creating an Email Account in Outlook

Lesson 4 Assignment

Lesson 5:  Dashboard Overview & Patient Demographics

Dashboard Overview

Entering Patient Information

Lesson 5 Assignment

Confirmation of Lesson Completed

Lesson 6:  Setting Up the Mail Order Account

Assigning a Mail Order Pharmacy

The Patient's Mail Order Account

FAQs


Lesson 6 Assignment

Lesson 7:  Requesting a Prescription

Requesting a Prescription

Lesson 7 Assignment

Lesson 8:  Adding New Prescription Orders to the Dashboard

Adding the Mail Order Prescription to the Patient Profile 

Adding a New Prescription to the Dashboard

Lesson 8 Assignment

Lesson 9:  Ordering Medications

Ordering Prescriptions

Lesson 9 Assignment

Lesson 10:  Receiving, Patient Pickup & Ordering Refills

Receiving 

Patient Pick-Up

Ordering Refills

Lesson 10 Assignment

Congratulations!

RMM University Legacy Program Training